CUSTOMER SERVICE

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Customer Service - Helpful Information

New Products

New productsZCMP has the ability to formulate new coatings for new papers. We can help you with new inks and substrates on the market to create new packaging ideas for your new products. Once we know what product your want to package, the barriers the package must provide for your product and the detailed requirements of your packaging machine, we will be able to help you develop a package for your new item.

ZCMP is capable of producing eye catching and brand reinforcing ice cream and frozen novelty packaging through innovative graphics, materials, coatings, and ink selections.

The holographic paper and film and thermochromic, glow-in-the dark and fluorescent inks are a way to increase impulse point of purchase sales for ice cream and candy. Holographic wrap is an excellent way to get a new product promoted. The eye catching quality of the glistening wrap will make sure the new item gets noticed.

Graphics

ZCMP works closely with our customers to ensure the graphics they choose to be printed on the product will be done at the highest quality possible. Sometimes making a reverse type larger or taking black out of a photo can enhance the look of the finished print job. We offer services to create new artwork for you as well. Call us for art, graphics and prepress needs.

Please see the “ ZCMP Art Prep Guide* ” for guidance when you work with a graphics department of your choice to make sure the files are in the correct format and are set up correctly.

Technical Help

Our technicians will come to your plant with our sales person to watch how our product is running on your equipment. We will offer guidance and suggestions on minor changes that can be made so our products run smoother on your packaging machine.

Contact Information

CUSTOMER SERVICE
Phone (317) 263-3436
Fax (317) 263-3428

 

*The " ZCMP Art Prep Guide" requires Adobe Acrobat Reader software. This software is available as a free download. Click here to obtain a copy.